CAIO Ueda has contributed an article to Shinchosha’s “Foresight”.

A contributed article by our CAIO (Chief AI Officer), Yuto Ueda, has been published in Shinchosha’s Foresight.

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Title: "What Should Your Company Do If, Even After Implementing Generative AI, You’re ‘Not Seeing the Results You Expected’?"

This article explores the challenges and opportunities of implementing generative AI in the sales organization, illustrated with real-world use cases.

Generative AI that excels at natural language processing is a natural fit for sales activities centered on conversations with customers. However, it’s not uncommon to hear, “We introduced AI agents, but the expected results haven’t materialized.” To drive results on the front lines of sales, it’s crucial to combine small, frontline-led experiments with company-wide rollouts championed by the leadership team—aligning bottom-up and top-down efforts.

We’ll share tips for unlocking the true value of generative AI through an “iterative approach” that differs from traditional IT implementation.

■Related News

・CAIO Ueda Contributes an Article to the SBI Financial and Economic Research Institute Report
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・Video released on "PIVOT": CAIO Ueda and SoftBank discuss the "pitfalls" and remedies of adopting AI agents
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