GenerativeX Terms of Service

Last Updated: November 18, 2024

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the GenerativeX services, including our Banking AI Agent Suite, Excel add-in, PDF Agent, PowerPoint Agent, Word Agent, and related applications (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Services.

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Services. Your continued use of the Services after such notification constitutes your acceptance of the updated Terms.

2. Eligibility and Account Registration

You must be at least 18 years old and have the legal capacity to enter into contracts to use the Services. By registering for an account, you represent and warrant that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other security breach.

3. License and Restrictions

A. License Grant

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes.

B. Restrictions

You agree not to:

1. Modify, reverse engineer, decompile, or disassemble any part of the Services
2. Use the Services for any illegal or unauthorized purpose
3. Interfere with or disrupt the integrity or performance of the Services
4. Attempt to gain unauthorized access to any part of the Services or related systems
5. Remove, alter, or obscure any proprietary notices from the Services
6. Use the Services to transmit any viruses, malware, or harmful code
7. Resell, lease, or provide the Services to third parties without our written consent

4. Data and Privacy

Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you consent to our data practices as described in the Privacy Policy.

You retain all rights, title, and interest in and to your data and content that you submit to the Services. You grant us a limited license to use, store, and process your data solely to provide the Services to you.

5. AI Processing and Content

The Services use artificial intelligence and machine learning technologies to process your content and provide outputs. You acknowledge that:

1. AI-generated outputs may not always be accurate or complete
2. You are responsible for reviewing and validating all AI-generated content before use
3. We do not use your content to train foundation models unless you explicitly opt in
4. You must not submit content that infringes on third-party intellectual property rights

6. Fees and Payment

Certain features of the Services may require payment of fees. You agree to pay all applicable fees as described in your subscription plan. Fees are non-refundable except as required by law or as explicitly stated in your agreement with us.

We reserve the right to modify our pricing with at least 30 days' notice. If you do not agree to the new pricing, you may cancel your subscription before the changes take effect.

7. Termination

You may terminate your account at any time by following the instructions in the Services or by contacting us. We may suspend or terminate your access to the Services at any time, with or without cause, with or without notice.

Upon termination, your license to use the Services will immediately cease. We will provide you with a reasonable opportunity to export your data before permanently deleting it from our systems.

8. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, error-free, or secure, or that defects will be corrected. You use the Services at your own risk.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GENERATIVEX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

1. Your access to or use of or inability to access or use the Services
2. Any conduct or content of any third party on the Services
3. Any content obtained from the Services
4. Unauthorized access, use, or alteration of your transmissions or content

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

10. Indemnification

You agree to indemnify, defend, and hold harmless GenerativeX and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your infringement of any intellectual property or other rights of any person or entity.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in any court of competent jurisdiction.

12. Microsoft Marketplace

If you access the Services through the Microsoft Marketplace, you agree to comply with the Microsoft Marketplace Terms and Conditions. In the event of any conflict between these Terms and the Microsoft Marketplace terms, the Microsoft Marketplace terms shall prevail with respect to your use of the Services through that platform.

We use the Standard Contract for Microsoft Marketplace as the End User License Agreement for customers accessing our Services through the Microsoft Marketplace.

13. General Provisions

These Terms constitute the entire agreement between you and GenerativeX regarding the Services and supersede all prior agreements and understandings. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. You may not assign or transfer these Terms or your rights under these Terms without our prior written consent.

14. Contact Us